jilix7 Privacy Policy

jilix7 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players who use the jilix7 online casino platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information provided by players in the Philippines and other permitted jurisdictions.

This Privacy Policy is prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC) of the Philippines. jilix7 also complies with the data handling requirements set by PAGCOR as part of its licensing obligations.

We encourage all jilix7 players to read this policy carefully. If you have questions about how we handle your personal data, please contact our Data Protection Officer using the details provided in Section 14 of this policy.

jilix7 acts as the Data Controller for all personal data collected through the jilix7.app platform. As Data Controller, jilix7 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.

jilix7 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Players may contact the DPO directly for any privacy-related concerns using the contact details in Section 14.

jilix7 collects personal data from players through various means, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

jilix7 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, or health status unless directly relevant to a responsible gaming assessment.

jilix7 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jilix7 player account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment channels in Philippine Peso (PHP).
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and the Philippine Data Privacy Act, including Know Your Customer (KYC) verification and transaction monitoring.
• Platform Security: To detect, prevent, and investigate fraud, cheating, money laundering, and other prohibited activities on the jilix7 platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit and loss limits, and administer self-exclusion requests in accordance with PAGCOR responsible gaming standards.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through the jilix7 live chat and email support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, improve game offerings, and enhance the overall jilix7 player experience.
• Legal Obligations: To comply with applicable laws, court orders, and regulatory directives issued by PAGCOR, the NPC, or other competent Philippine authorities.

jilix 7 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jilix7 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with PAGCOR licensing conditions, AML regulations, KYC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for jilix7's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilix7 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

• PAGCOR and Regulatory Authorities: jilix7 is required to share player data with PAGCOR and other competent Philippine regulatory authorities upon request or as required by our licensing conditions.
• Payment Processors: We share financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank solely for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: We engage third-party KYC and identity verification services to assist with document verification and age confirmation as required by PAGCOR.
• Fraud Prevention Services: We may share technical and usage data with fraud detection and AML compliance service providers to protect the integrity of the jilix7 platform.
• IT and Hosting Providers: Our platform infrastructure and data storage are supported by third-party technology providers who process data on our behalf under strict data processing agreements.
• Law Enforcement: We may disclose personal data to law enforcement agencies, courts, or government bodies where required by law, court order, or to protect the rights and safety of jilix7 and its players.

All third-party service providers who process personal data on behalf of jilix7 are bound by contractual data processing agreements that require them to maintain appropriate security standards and process data only for the specified purposes.

jilix7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jilix7's data disposal procedures.

Under the Philippine Data Privacy Act of 2012, jilix7 players have the following rights with respect to their personal data:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: You may request a copy of the personal data jilix7 holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Note that we may be required to retain certain data to comply with legal and regulatory obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe jilix7 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact the jilix7 Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days.

jilix7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how players use the jilix7 platform, helping us identify areas for improvement. No personally identifiable information is collected by these cookies.
• Functional Cookies: Used to remember your preferences such as language settings, game history, and display options to personalise your jilix7 experience.
• Marketing Cookies: Used to deliver relevant promotional content within the jilix7 platform. These are only activated with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilix7 platform.

jilix7 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilix7 platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the jilix7 platform infrastructure;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

The jilix7 platform is strictly intended for persons aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. jilix7 does not knowingly collect personal data from individuals under the age of 21.

If jilix7 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all funds will be returned to the payment source, and the personal data will be securely deleted. If you believe a minor has registered on the jilix7 platform, please contact us immediately using the details in Section 14.

jilix7 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed by service providers located outside the Philippines, including technology infrastructure providers and identity verification services.

Where personal data is transferred outside the Philippines, jilix7 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require recipient organisations to maintain data protection standards equivalent to those required under Philippine law.

jilix7 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. The date of the most recent revision is displayed at the top of this page.

Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on the jilix7 platform prior to taking effect. Your continued use of the jilix7 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilix7, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jilix7 platform
• Response Time: We aim to respond to all privacy-related enquiries within five (5) business days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.